TowBuddy eliminates time-consuming phone calls and prevents dispatch delays by digitizing your towing requests with real-time GPS tracking and instant communication.
Transform your dispatch operations from time-consuming phone calls to instant digital requests with complete transparency.
Time-consuming phone calls - Officers spend 5-10 minutes per call explaining location details, vehicle information, and special requirements
Communication errors - Miscommunicated addresses, vehicle descriptions, or special instructions lead to delays and confusion
No ETA visibility - Officers have no way to track when the tow truck will arrive, causing uncertainty and potential safety issues
Manual coordination - Back-and-forth calls to check status, update locations, or handle changes create inefficiencies
One-click dispatch - Complete tow requests in under 60 seconds with pre-filled forms and GPS coordinates
Digital accuracy - Exact GPS locations, photo uploads, and standardized forms eliminate miscommunication
Real-time GPS tracking - See exact ETA and live location of responding tow trucks on an interactive map
Automated updates - Instant notifications for dispatch confirmation, driver en route, and job completion
A streamlined 3-step process that saves time and improves accuracy
Officers fill out a simple digital form with vehicle details, location (auto-filled with GPS), and special requirements. Takes less than 60 seconds.
No phone calls required
Request is instantly dispatched to your preferred towing company. Track the responding truck's live location and receive accurate ETA updates.
Real-time visibility
Receive automatic notifications when the driver arrives, vehicle is secured, and job is completed. Complete digital documentation for records.
Complete transparency
Dispatch time reduced from 5-10 minutes to under 1 minute per request
Eliminate miscommunication errors with digital forms and GPS coordinates
Real-time GPS visibility of all tow trucks and accurate ETA updates
Faster response times improve public safety and officer efficiency
A quick look at the tools and tiles dispatch uses every day.
2 priority
Target: under 15m
of 6 on call
+6 vs. yesterday
I-26 at Exit 211
Red Toyota Camry
Ashley Phosphate Rd
White Chevy Silverado
Meeting St Downtown
Black BMW X3
We are currently researching the best pricing model for our men and women in law enforcement.
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Join progressive police departments already using TowBuddy to save time, reduce errors, and improve public safety through efficient towing dispatch.